Legal · Policies
Privacy Policy
Last updated: May 2025 · Autoabode Consumer Electronics Pvt. Ltd.
Your Privacy Matters
Autoabode Consumer Electronics Pvt. Ltd. ("AutoAbode", "we", "us", or "our") operates autoabode.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
When you place an order, create an account, or contact us, we may collect your name, email address, phone number, shipping and billing address, and payment details. Payment information is processed securely through our payment gateway (Razorpay) and is not stored on our servers.
Automatically Collected Information
When you visit our website, we automatically collect certain technical data including your IP address, browser type and version, operating system, referring URL, pages viewed, time spent on pages, and device identifiers. This information is collected through cookies, log files, and similar technologies.
Uploaded Files
When you use our Duplicator or other 3D printing services, we collect the 3D model files (.STL, .OBJ, .STEP) you upload. These files are used solely for order fulfilment and are not shared with third parties without your consent.
How We Use Your Information
We use the information we collect to:
- Process and fulfil your orders, including shipping and delivery
- Communicate with you about your orders, inquiries, and support requests
- Send transactional emails such as order confirmations and shipping notifications
- Improve our website, products, and services based on usage analytics
- Prevent fraudulent transactions and monitor against theft
- Comply with legal obligations under applicable Indian law
- Send promotional communications (only with your opt-in consent; you can unsubscribe at any time)
Cookies & Tracking Technologies
What Are Cookies
Cookies are small text files stored on your device when you visit a website. We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and gather analytics data.
Types of Cookies We Use
- Essential Cookies: Required for basic site functionality such as navigation and secure access.
- Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
- Marketing Cookies: Used to deliver relevant advertisements and measure campaign effectiveness.
Managing Cookies
You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect your ability to use some features of our website.
Third-Party Services
We may share limited data with trusted third-party service providers who assist us in operating our business:
- Payment Processing: Razorpay processes payments securely on our behalf. We do not store your card details.
- Shipping & Logistics: DHL, Delhivery, FedEx, and our in-house logistics team receive shipping details necessary to deliver your orders.
- Analytics: Google Analytics and similar tools collect anonymised usage data to help us improve our website.
- Communication: Email service providers help us send transactional and, where opted in, promotional emails.
These third parties are contractually obligated to protect your data and use it only for the purposes we specify. We do not sell your personal information to any third party.
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:
- SSL/TLS encryption for all data transmitted between your browser and our servers
- Secure, access-controlled hosting infrastructure
- Regular security assessments and vulnerability testing
- Restricted employee access to personal data on a need-to-know basis
Please note: While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to taking all reasonable steps to safeguard your data.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Order records and associated data are retained for the period required under applicable Indian tax and commercial laws. When your data is no longer required, we will securely delete or anonymise it.
Your Rights
Subject to applicable law, you have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete personal data.
- Deletion: Request deletion of your personal data, subject to legal retention requirements.
- Objection: Object to processing of your personal data for direct marketing purposes.
- Data Portability: Request transfer of your data in a structured, commonly used format.
- Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.
To exercise any of these rights, please contact us using the details provided below. We will respond to your request within 30 days.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child under 18, we will take steps to delete such information promptly.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:
Autoabode Consumer Electronics Pvt. Ltd.
New Delhi, India